Service ontology

Thumbnail of Laakso et al. 2023 (opens PDF)

There is a fundamental ontological distinction between goods and services: goods are objects, whereas services are joint actions.

Laakso, Aarre and Rubalcaba, Luis. 2023. "Service ontology." In Elgar Encyclopedia of Services, edited by Gallouj, Faïz et al., 19-21. Edward Elgar, Cheltenham, UK. https://doi.org/10.4337/9781802202595.Service.Ontology.

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